Privacy Policy
This Privacy Policy explains how personal data is collected, used and protected in connection with your use of Betfred. Protecting your data is a priority, and processing is carried out in line with the General Data Protection Regulation (GDPR) and applicable Irish data protection law. Below we describe what data is collected, the purposes of processing and the rights available to you. By using the platform, you acknowledge the practices described here. For related rules, see the Terms & Conditions and Responsible Gambling pages.
1. Data we collect
We may process several categories of personal data, including identity and age data, contact information, payment and transaction data, data used to confirm your country of residence, and technical usage data such as device information and activity logs. Identity data is needed in particular to meet verification and anti-money-laundering obligations before processing withdrawals.
2. Cookies and tracking technologies
Cookies and similar technologies are used to operate and improve the service. Some cookies are strictly necessary for the platform to function, while analytics and preference cookies are used only with your consent where consent is required. You can manage cookie settings from your browser at any time.
3. Purposes and legal basis
Data is processed to provide the contracted services, meet legal obligations, prevent fraud and pursue legitimate interests such as platform security. Where consent is required, processing is carried out on that basis and consent can be withdrawn at any time with future effect.
4. Data retention
Personal data is kept only for as long as necessary for the stated purposes or in line with applicable retention obligations, including regulatory record-keeping requirements. Once the purpose no longer applies and retention periods expire, data is deleted or anonymised.
5. Data sharing
Personal data is shared only where necessary to provide the service, meet a legal obligation or where consent has been given. Service providers acting on the operator's behalf are bound by contractual data protection obligations. Data is not sold or shared with unauthorised third parties for advertising purposes.
6. Your rights
Subject to applicable law, you may have rights such as access, correction, deletion and restriction of processing, as well as the right to object and to data portability. Under the GDPR, these rights apply to residents of Ireland and the wider European Economic Area.
6.1 Exercising your rights
To exercise your rights, contact the operator through the support channels shown on the platform. You may also have the right to lodge a complaint with the competent data protection authority, which in Ireland is the Data Protection Commission.
7. Data security
Technical and organizational measures, including encryption of data in transit, are applied to protect personal data against unauthorized access, loss or misuse. These measures are reviewed and updated in line with current standards.
8. Contact
For any question about the processing of your personal data or to exercise your rights, contact the operator through the help and contact section of the platform.